Snapcomms & Alertus

Internal Communication vs. Mass Notification

Snapcomms, an Everbridge company, is a powerful and effective internal communication tool but has its limits as an enterprise, high-scalability mass notification solution. Some organizations may benefit from Snapcomms as an internal or HR communication tool, but they should not solely rely on it to keep employees informed during a critical incident. 

A communication tool for critical incidents must be reliable, secure, and reach as many people as quickly as possible. The Alertus Mass Notification System, including the Alertus Desktop notification solution, is designed for federal and defense-level security and near-instant activation across multiple alerting endpoints.

What is the Right Mass Notification Solution for your organization?

Snapcomms

Snapcomms is an enterprise-level internal communication platform with optional use as an emergency notification tool (using add-ons at an extra cost). Ideal and easy to use for HR teams for relaying company updates, announcements, and surveys, it is not purpose-built for critical incident response.

Alertus

Enterprise mass notification and critical communication platform, with applications for internal communication. Built from the ground up to support and improve emergency response with 20 years of proven experience serving all industries for emergency mass notification and critical communications.

Alertus Features

• Channels include IP-networked devices (desktop, VoIP phone, digital signage, IP speakers, mobile, and proprietary devices like the Alert Beacon); audible-visual alerting appliances such as strobes and sounders, LED marquees; indoor and outdoor speakers and horns

• Pre-set alert templates for active shooter, severe weather, IT outages, medical emergencies, shelter in place, and more

• Templates for internal communication as well as role-based access extends the system for use as an internal communication platform without risking accidental emergency notification activation

• Software panic button options included in standard software package and hardware add-on options available

• Active Directory integration

• Alert prioritization

• On-premise and cloud-hosted options, clustered servers, and warm spare options 

• Multi-system integration for unified mass notification and critical incident response, including integrations with surveillance camera systems, fire alarm control panels, HVAC systems, and access control

Alertus Limitations

• Survey/polls are on the development roadmap but not currently supported

• Text/email integration supported but not a native feature

• Lock screen and login screen override but wallpaper management not supported

Learn more about Alertus’ Enterprise Commuication Solutions