3 Ways Your Desk Phone Can Revolutionize Crisis Communication
Did you know an ordinary desk phone can be leveraged to disseminate critical emergency messages to your entire organization? The right Mass Notification System (MNS) will be able to transform your existing communication assets, such as Voice over Internet Protocol (VoIP) phone software, into a powerful and unified emergency communication system.
Below are three ways your VoIP desk phone can enhance and revolutionize crisis communication.
Audible-Visual Notification
Implementing audible and visual notification is a great way to quickly capture attention during a crisis — whether it’s a severe weather event, an intruder incident, or even a COVID-19 update. With VoIP phone software integrations, including Cisco and Avaya, you’ll multiply the chances that someone will either read or hear the alert.
So how does it work? Once an alert is activated, the recipient will hear a recorded message or an audio tone right on their VoIP phone. The alert will also appear on the phone screen as easy-to-read stationary or scrolling text. To ensure notification delivery, people using the phone can still receive audio messages with non-intrusive whisper mode, ensuring the broadest coverage possible.
2. Instant Activation
Rapid communication is highly dependent on your organization's emergency plan activation process. Keep in mind that your critical alerting activation should be as simple as possible to avoid notification delay and keep everyone protected when it matters the most.
A great benefit of leveraging VoIP phone notification is instant, reliable, and convenient activation for time-sensitive notifications. Using a set of predefined extensions, you can immediately activate your notification system directly from a desktop VoIP phone.
In addition to offering a panic button feature with just the press of a button, your VoIP phone serves as a one-stop solution for activating and receiving alerts right from your in-office or home desk.
3. Integrated, Multilayered Communication
VoIP phones can integrate with your existing networked infrastructure, IP assets, and innovative alerting endpoints to increase communication redundancy and heighten awareness. This will also help to maintain consistent organization-wide notifications to ensure all those affected, including remote workers, receive important mass notifications.
By leveraging existing devices, you’ll create a multilayered, cost-effective mass notification system powerful enough to reach everyone when it matters the most — no matter where they’re located.
Want to learn more?
To learn more about how VoIP phone notifications can benefit your organization, check out our on-demand webinar: Alertus VoIP & IP Phone Notification Solution: Unlock the Power of your Desk Phone for Emergency Communication