Tips for Integrating Mass Notification Solutions into Commercial Building Spaces

A mass notification system (MNS) is crucial for communicating with building occupants during emergencies like natural disasters, security threats, active shooters, or fires. Read on for tips to distribute emergency notifications broadly across commercial buildings using Alertus.

Tip 1: Add a secure activation device to a security office or emergency operations center

A security manager goes to activate the Rapid Response Console in a security office

Rapid Response Console (RRC)

Office buildings, retail, mixed-use buildings, and malls get heavy foot traffic and require security measures to keep visitors and workers safe. Many office spaces have a security office/emergency operations center where security personnel can launch alerts directly from the wall-mounted Rapid Response Console (RRC). The RRC provides quick system activation with one tap and prevents unauthorized access to avoid false activations and tampering.





Tip 2: Reach everyone, no matter their location, with mobile app alerts 

AlertAware provides the easiest ways to activate.

AlertAware® Mobile

If away from the office or desk and an emergency strikes, organizational leadership or security managers can take out their phone, select an emergency template through AlertAware® Mobile, customize it based on the situation, and distribute the alert in seconds. Emails, SMS/TXT, calls, and push notifications can be connected and distributed through the app, furthering communication. 







Tip 3: Extend reach in hallways, entrance points, and desk areas

Employees in an office receive alerts via desktops, VoIP phones, IP Speakers, and an Alert Beacon

IP Speakers, VoIP Phones, and Desktop Notifications provide critical alerts across broad areas.

After activating an MNS, alerts can be broadcasted over all devices connected to your network, including IP Speakers, which provide spoken voice alerts and seamlessly integrate with existing building infrastructure. 

Organizations can reach large areas or multiple locations with VoIP Phone alerting and/or Desktop™ Notification. VoIP Phones positioned at desks can be transformed into paging or emergency PA systems. Messages can be played through the VoIP phone speaker using audio tone or the Alertus Text to Speech Interface. In an emergency, desktop alerting is an attention-grabbing way of reaching employees with full-screen, partial-screen pop-ups, or ticker mode alerts. 


An MNS should be tailored to each organization’s needs. Check out our industry-based solutions to determine how to reach everyone in your organization. You can also contact us to speak with an advisor today.  

Kara Stamets